What Is Ouidad?
Wallingford, Connecticut-based Ouidad.com is an e-commerce company specializing in hair curling products, treatments and accessories. The company's trademark slogan is: "The Curl Experts."
What Major Product Categories Does Ouidad Offer?
Ouidad.com offers the following major product categories:
What Specific Products Does Ouidad Carry?
Ouidad carries an array of hair curling products and accessories. Among the varied offerings are:
Which Countries Does Ouidad Ship To?
Ouidad ships to the United States, U.S. Territories, military APO, FPO and DPO addresses, P.O. boxes and internationally. Ouidad will ship to most countries where UPS offers international delivery.
What Are Shipping Costs?
Ouidad uses Federal Express SmartPost as its principal carrier. Ouidad also uses UPS and the United States Postal Service (USPS). A flat shipping rate of $5.95 is charged for customers living in the continental United States only. Other options include UPS Ground, UPS Next Day Air, UPS 2nd Day Air and UPS 3 Day Select. International customers have the option of UPS Express Air or UPS Expedited Air. Shipping costs are based on weight and destination of order.
Special shipping offers are available. At present, Ouidad is offering free shipping in the continental United States on orders of $50 or more.
Will I Be Charged Sales Tax?
Ouidad charges 6% sales tax on Connecticut addresses only.
What Methods of Payment Are Accepted?
Ouidad accepts the following payments:
Is There a Return Policy?
Yes. States official company policy: "Ouidad offers a 30-day, money back, satisfaction guarantee on our products." Certain items are non-returnable, including combs, T-shirts, pumps, curl clips and books. Full refunds are made, less shipping and handling charges.
What About Customer Service?
Ouidad offers the following customer service and contact options:
Does Ouidad Have Physical Stores?
Ouidad products and treatments are also available at Ouidad Flagship Salons in New York City and Santa Monica, California, and through certified salons across the United States. A Ouidad Salon or Retailer Locator is featured at ouidad.com.
How Long Has Ouidad Been in Business?
The Lebanese-born Ouidad (note: she has curly hair) opened her first salon in New York City in 1984, later expanding the business to include exclusive Ouidad hair products. Ouidad has been featured in the pages of such print publications as Allure, Seventeen, Ladies Home Journal, Bridal Hair Showcase, InStyle Makeover, O - The Oprah Magazine, American Cheerleader and Anokhi Magazine.
Ouidad maintains a social media presence on Facebook, Twitter and YouTube. Ouidad also features a CurlTalk cyber newsletter and its own blog. Recent blog posts include: "Musings of a Curly Mama," "Curly Flash Mob!" and "It's That Time of Year...Back to School Curls."